Refund Policy

Effective date: September 30, 2026

This policy applies to Combup Premium bought on the web by customers in the United States. Web purchases are sold by Paddle.com Market Ltd. as Merchant of Record, and refunds are paid by Paddle.

14-day refund on your first payment

If you are not happy with Premium, ask for a refund within 14 days of the first payment of a new subscription and we will refund that payment in full, including sales tax, without asking for a reason. Your Premium access ends when the refund is made.

Renewal payments

Premium renews every month until you cancel. You can cancel at any time, and you keep Premium until the end of the period you paid for. Renewal payments are not partially refunded for unused days.

Refunds at any time

Regardless of the 14-day period, we refund:

• duplicate or accidental charges for the same period;
• a charge made after you canceled;
• a period in which Premium was unavailable for a significant time because of a problem on our side; and
• any payment where your state's law requires a refund.

Premium bought in the iPhone app

Subscriptions bought in the app are sold and billed by Apple, and only Apple can refund them. Request a refund at reportaproblem.apple.com.

How to ask for a refund

Write to [email protected] from the email address on your account, or reply to your Paddle receipt. Include the receipt number or the date of the payment. We usually answer within 2 business days.

How refunds are paid

Paddle refunds the payment to the original payment method. Depending on your bank or card issuer, it usually appears within 5 to 10 business days. Please contact us before disputing a charge with your bank; we can usually solve the problem faster.

Your rights

This policy adds to, and does not limit, any right you have under the consumer protection laws of your state.

Contact

[email protected] · EMİRHAN GÜVEN GÜVEN YAZILIM HİZMETLERİ, Cennet Mah., Hürriyet Caddesi, Koza Apt. No: 83, Door 3, 34290 Küçükçekmece, Istanbul, Türkiye.